With the increase in bots overtaking more “natural apps” on our smartphones, when will enough be enough? After all, do you really want to talk to a chat bot? Today’s digital-led world has changed how people want and do things, the parameters being “me, here and now.” Healthcare is no exception. Patients today demand personalized care and communication. Patients have become proactive in managing their own health, and the tech world has responded. The &ldquo...