Enroll and personalize
Start the right outreach sequence from a referral, care plan or program milestone, then tailor timing and channels to each person.
Healthcare
Manage more patients. Maintain meaningful contact. Deliver better care anywhere.
LifeWIRE gives providers and payers a flexible way to automate personalized remote dialogue, capture patient insight and route the people who need attention back to the care team.
Personalized care workflowAlways on
PatientText · Voice · Email · App · Device
LifeWIREAutomated dialogue and response rules
RoutineContinue protocol
Needs attentionRoute to care team
No responseTrigger follow up
Case manager workflow automation
Give case managers more time for the people who need them most.
LifeWIRE can automate routine check-ins, reminders and follow up while using patient responses and non-responses to organize the next action. Case managers keep a clear view of the caseload and can focus their attention on exceptions, risk signals and human conversations.
Map your case-management workflowAutomate routine follow up
Deliver assessments, education, appointment reminders and recurring check-ins without building another manual call list.
Surface the next action
Route concerning answers, missed responses and requests for help to the appropriate case manager with the interaction history attached.
Track continuity
See outreach, engagement and follow through across the caseload so teams can document activity and improve the workflow over time.
Population engagement
The continuity of contact care teams need without another manual queue.
Use existing protocols and response based rules to keep outreach relevant for every individual while helping teams focus on exceptions.
Personalized outreach
Meet each patient through the channels and devices they already use, with dialogue shaped around their needs.
Automated protocols
Schedule assessments, follow up, education and reminders around the workflows your organization already trusts.
Actionable insight
Track responses, non-responses and activity so the right signal reaches the right member of the care team.
Scale routine communication while staying responsive to individual needs.
- Automate outreach, follow up, feedback and quality-of-care protocols
- Use provider-defined rules to respond to patient activity
- Integrate with existing care management and health systems
- Improve visibility without replacing the clinical workflow
A relevant dialogue, available wherever care happens.
- Choose text, voice, email, app or connected device communication
- Respond with assessments, calls to action, information or requests for help
- Include care teams, loved ones and peer support where appropriate
- Start an interaction when support is needed
Built around real care programs
Flexible enough for the pathways healthcare organizations already run.
Maintain contact beyond the facility with assessments, after-care outreach and escalation when a patient needs support.
Coordinate relevant pre- and postnatal education, check-ins and insight across each stage of the care journey.
Combine quantitative device data with qualitative patient responses to help teams see developing needs earlier.
Designed for regulated care
Plan a healthcare workflowFit the platform to your framework.
LifeWIRE can operate alongside existing systems and protocols, using secure cloud communications, configurable rules and integration paths to support your care model.